What Our Volunteers Say

Freya – Holloway Placement

“All KAG staff are so kind and helpful. They make you feel calm and at ease while working at the clinics. Volunteering offers so many opportunities and a space to grow.”

“I really enjoyed my placement and found it very valuable. I appreciate the opportunity and support I was given, and it would be great to have the opportunity to return in the future.”

Nurisha – Holloway Placement

“My placement was a very positive experience. I learnt a lot about the Care Act and developed a greater understanding of the importance of empathy for others.”

“The placement helped me expand my communication skills and gave me more confidence. I was able to learn about different areas of advocacy and gain experience through the clinics.”

Pro Bono Student

“This experience made me appreciate how the academic side of law integrates with the practicalities of everyday life. Interacting with people on a personal level while considering legal frameworks has been a valuable insight that I am eager to carry forward into my future work.”

Pro Bono Student

“I was able to learn how to communicate with different clients as well as complete PIP and Universal Credit forms and help those in need. I thoroughly enjoyed my time at KAG and everyone was so friendly.”

Seval – Pro Bono Volunteer

“Volunteering at KAG has improved my client-handling and organisational skills. Being able to construct emails, talk to clients and handle client calls has made me more confident within the legal sector.”

“Overall, my volunteering journey at KAG has been a very positive experience.”

Seval & Iman – Pro Bono Volunteers

“It has been an honour to work alongside the KAG team and all the clients. We have learnt so much during our six-month placement and are thankful to have experienced such an amazing community.”

Shackshika – Kingston University Placement

“Attending the office regularly at KAG has been a very formative experience. I progressed from taking attendance notes and discussing legal issues with my supervisor to conducting my own client interviews and providing legal advice.”

“Being given my own caseload and liaising with clients and third parties has been incredibly rewarding. Getting exposure to the legal process at ground level has helped put my academic studies into perspective and connect them with real-world practicalities.”

“The experience has also helped me develop my communication skills, particularly when working with vulnerable clients. I have learned the importance of patience, clarity and reassurance.”

Mert – Pro Bono Volunteer

“All KAG staff are so kind and helpful. They make you feel calm and at ease while working at the clinics. Volunteering offers so many opportunities and a space to grow.”

“I also enjoyed working with clients in the community as a befriender and helping others.”

Kalyani – Kingston University Placement

“The open day with the VIA team at the Kingston Wellbeing Service was a valuable and enjoyable experience. It gave me great exposure to a professional environment and helped me understand more about wellbeing services and community support.”

“Meeting and networking with people from different backgrounds helped me build my confidence and communication skills. The atmosphere was welcoming, engaging and full of learning opportunities.”

“Both of my befriending clients responded well to the service KAG offers in the community. I enjoyed visiting them each week and talking about their hobbies and interests.”

“I have learnt so much through volunteering and gained valuable interpersonal skills and confidence that I can take into my future roles.”

Zack – Kingston University Befriending Volunteer

“During my placement, I worked closely with individuals living with dementia, helping to promote their wellbeing through engaging and meaningful activities such as reading, singing, dancing and playing games.”

“The experience allowed me to build positive relationships and create a warm and supportive environment where people felt comfortable and valued.”

“Through the placement, I developed my communication, patience and empathy skills and gained a deeper understanding of person-centred care.”

“Overall, the placement was highly fulfilling and strengthened my passion for working in dementia care.”

Pranali – Kingston University Placement

“The induction was easy to understand and provided all the information I needed. Anne, the volunteer coordinator, is so helpful and really supports me as a volunteer.”

“KAG is such a good charity to work for, and I would definitely recommend volunteering here.”

Niusha – Kingston University Placement

“The induction provided simple, helpful information which gave me a good foundation to start my placement. I felt well prepared before my first day working with clients.”

“Anne is a great supervisor. She really helps and supports me as a volunteer.”

“The volunteering experience has been great, and the level of responsibility I have been given has provided me with valuable insight and exposure to this area of legal work.”

Khushi – Pro Bono Volunteer

“Anne is a great supervisor. She organises regular meetings to make sure everything is going well.”

“My time with KAG has given me a genuinely deep, practical understanding of the Universal Credit and Personal Independence Payment systems. This has been one of the most valuable parts of my professional development.”

“The experience has strengthened my advocacy skills and helped me develop a clearer understanding of how to build a case, when to escalate matters and how to represent someone’s interests effectively.”

Niklas – Pro Bono Volunteer

“My client has opened up to me and we have been able to connect through things she enjoys, such as music and singing. It is rewarding to know that my visits can make a difference to someone’s day.”

“Receiving positive feedback from the care home staff has shown me that my work as a volunteer really matters.”

“Volunteering feels like my calling. It gives me so many skills and so much purpose.”

Amma – Community Befriending Volunteer

“My experience at KAG has been excellent. I would definitely volunteer again and recommend KAG to others.”

Iman – Law Student Intern